The agreement.

The keys

The Threshold is free and has no end date. The Evening, The House and The Hearth are annual memberships, billed once a year. There is no monthly plan and no lifetime tier.

Renewal

An annual key renews on its anniversary unless you cancel before that date. We tell you before it renews; we do not rely on you forgetting.

Cancellation

You can cancel at any time from your account, and the key stays open until the end of the year you have paid for. We do not pro-rate part-years, because the rooms do not close early either.

Price

What you pay at the door is what you keep paying. A price rise applies to new members only.

Household seats

The Hearth includes up to four seats for people in your household. Seats are for the people you name and are not for resale or sharing outside a household.

Fair use

Do not copy the house, resell access, scrape the scenes, or attempt to extract other members' records. The scenes, text, sounds and code are the property of Hearth & Dusk.

No promises about outcomes

The house is atmosphere. It does not promise better sleep, lower stress, improved health or any other outcome, and nothing in it should be read as advice of any kind. See the disclaimer.

Availability

The house is kept running carefully but is not warranted to be uninterrupted. If a room is broken, it gets mended; that is the extent of the promise.

Governing law

These terms are governed by the law of England and Wales, and disputes are heard there.